The continued growth in internet & mobile technologies means that you can access your data anytime, any-place anywhere allowing you to run your business wherever an internet connection is available.
Samtouch Office and cloud technology is the perfect partner to a growing business allowing you to act on data instantly.
Whether it be stock inventory, detecting shrinkage through void or refund notifications or fast menu and price updates. Samtouch Office provides the management tools to keep you ahead of the game.
By adopting cloud technologies your back-office solution is up to date as soon as a release becomes available.No more costly software updates the utilisation of cloud technologies means your system is always up to date and features are added at no extra cost.
You can access your entire Back Office system securely on any device with a web browser anywhere in the world. Whether keeping an eye on turn-over, updating menu’s or prices, checking inventory levels or running sales reports.
The Samtouch Office portal allows you the flexibility to check on business performance whilst you are away from the premises. The Samtouch Office portal allows you the flexibility to check on business performance whilst you are away from the premises.
There are no expensive hardware costs as your existing PC or tablet can be used to process your information. As new updates come on stream your platform will be automatically updated, so your system is always up to date updated, so your system is always up to date with new features and enhancements.
You can rest assured that your data is safe as we host all solutions on Microsoft Azure. With over 3,500 cyber-attack experts working 24/7, 365 days a year, the highest level of security is ensured.
Inventory Stock Control
Take control of your stock via Samtouch Office. Full or partial stock counts can be carried out instantly with stock variances highlighted quickly, backed up with intelligent reporting.
If you are controlling ingredients, barrels, wine bottles, Samtouch Office automatically controls different sales units or recipe nesting and explodes inventory into its component parts.
The recipe & sizes features allow you to analyse individual meals based on ingredient costings and indicate a sell price based on your margin.
As ingredient prices increase intelligent reporting highlights your shrinking margin providing you with the tools to manage prices accurately. Automatic dash board alerts signal low stock levels for you to act on ensuring you never run out of stock on key ingredients.
Supplier order reports can be run instantly and provide recommended order levels based on current stock and product trends. For multi-location businesses, you can analysis stock inventory across the group and move stock as necessary.
In the hospitality industry mainly we have found that there are a wide range of requirements for the POS solution in relation to product(s) and product management.
Whether you are creating recipes, product modifiers or promotions your system has to work with you and offer an easy interface to execute the required features. With Samtouch and our back-office solution Samtouch Office product maintenance couldn’t be simpler.
The information we hold about each product is comprehensive, however we have managed to represent this on one easy to read product screen. Whether your business operates a range of price levels, product sizes, loyalty points or a range of kitchen order printer’s the product maintenance screen is simple to follow and update.
Whenever a product is updated it is seamlessly posted around the network so instantly your products are updated. Alternatively, you can schedule updates that will take place automatically.
Maybe you have a special event or price update pending, leave Samtouch Office to update your system automatically.
Cutting down shrinkage, misuse and errors is a simple way to increase profitability and improve customer retention. Cutting down shrinkage, misuse and errors is a simple way to increase profitability and improve customer retention.
Samtouch Office provides a range of notifications to highlight voids and refunds or any other area’s that may be susceptible to abuse.
Monitor staff sales performance against increases profitability. Intelligent reporting provides average spend per operator, tracks sales performance i.e. monitor starter or dessert sales.
Identify employees who may need further sales training in promoting specific range of products or require further POS training to reduce operational errors. Keeping track of staff working hours can be a time consuming.
Samtouch Office offers a simple but effective time and attendance features that tracks staff working hours and provides easy to read reports.
Security & Recovery
Samtouch Office our ‘software as a service’ Back Office solution is hosted on one of the most secure infrastructures worldwide. Security is integrated into every aspect of Microsoft Azure.
Azure offers you unique security advantages derived from global security intelligence, sophisticated Samtouch Office our ‘software as a service’ Back Office solution is hosted on one of the most secure infrastructures worldwide.
Security is integrated into every aspect of Microsoft Azure. Azure offers you unique security advantages derived from global security intelligence, sophisticated customer-facing controls, and a secure hardened infrastructure.
This powerful combination helps protect your applications and data, support your compliance efforts, and provide cost-effective security for organizations of all sizes.
As part of Samtouch Office we ‘snapshot’ a copy of your local POS solution. In the event of hardware failure we are able to restore the POS terminal to its last known restore point for quick system recovery. This service is provided as a fail-safe system recovery for our support team and is not a substitute for your own backup processes.